Community expectations have never been higher, whether they are of governments, corporations, not-for-profits, associations, SMEs, sporting organisations, and even individuals.
If you have a public interface where an expectation or ‘promise’ to deliver exists, it is essential to have a community engagement plan and the resources to execute it. Operating without one is akin to tramping in the wilderness without a map.
At RMKA we not only take the time to understand what it is that your community wants to know, segment their level of impact and their behavioural insights and develop the most effective methods to engage with them, as well as determining and managing expectations. We also take into account the commitments that the public expect and how they will be implemented through structured consultation, involvement, and collaboration.
In addition to the planning, RMKA can also provide execution schedules and/or manage the entire engagement process for you.