Entries by Robert Masters

Is your data crisis management plan in the clouds?

Australia’s ‘catch-up’ with the digital age highlights the power of information security to make or break your business plans today. China’s recent cyber attack on the Bureau of Meteorology’s computers – although denied by China – is a timely reminder to all Australian businesses and governments that such actions can compromise sensitive systems across the whole public and private sectors. […]

Communication takes centre stage at last!

Australian politics delivered not only a new Prime Minister this week, but also a salient lesson in the value of communication. The new Prime Minister Malcolm Turnbull – Mr. Explainer, as some media commentators call him – has brought the art of leadership communication back to life. Three word slogans are no longer the answer. […]

Circling the wagons…

Circling the wagons is fast becoming the common idiom for governments and corporations today. It means that you stop communicating with people who don’t think the same way as you. You want to avoid their ideas. In business, it is often an indication that you are losing your competitive edge and need to re-think your […]

Danger Zone in Food Crisis Management

By Rob Masters In an ironic twist, the theme of Australian Food Safety Week of late last year – The Danger Zone – could not have been more applicable in the last three months throughout Australia. To name but a few, there have been – salmonella outbreaks in Brisbane affecting more than 200 people; a […]